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Are you facing issue in Duo Mobile app, Duo Mobile app not working for you? Or Duo Mobile having black screen or Duo Mobile app crashing or Duo Mobile app not loading or Duo Mobile login issue or Duo Mobile app not opening or launching. Don’t worry you are not alone. Lot of other people also facing same issue.
In this article, we will explain why Duo Mobile app not working and how to fix it.
Why Is Duo Mobile App Not Working?
If Duo Mobile app not working, It can happen due to several reasons, such as:
- There may be a glitch or a bug in the Duo Mobile app or Duo Mobile server is down.
- You have turned on the low data mode in your mobile
- You haven’t updated the app in a long while
- You haven’t cleared the app cache
- Your Wi-Fi or mobile data is not working properly
How To Fix “Duo Mobile App Not Working”?
Fix 1: Wait For Sometime Until Duo Mobile Fix The Bug
If Duo Mobile is not working then high chances that there are some bug or glitch in Duo Mobile App or Duo Mobile app server is down and Duo Mobile team already know and is working to resolve the issue.
In this case, you can’t do anything so just wait till bug is resolved from Duo Mobile team side or Duo Mobile server is up.
Fix 2: Try Alternating Between Wi-Fi And Mobile Data
Try alternating between Wi-Fi and mobile data to see if Duo Mobile app issue is related to your connection. If your experience differs, we recommend you reach out to your service provider for more info.
So, check your internet speed. Turn ON and OFF your mobile data or check router in case you using wifi.
Also, try to switch from mobile network to wifi or wifi to mobile network.
Fix 3: Sign Out And Sign In Into Duo Mobile App
To Fix Duo Mobile App issue, first Sign out from the app and then again sign in into the app. This Will fix the issue and Duo Mobile App will work fine.
If still Duo Mobile app not working then try out other fixes.
Fix 4: Clear Duo Mobile App Cache
Most of time, when there is some issue with Duo Mobile app, clearing the app cache will resolve the issue.
So, To fix the Duo Mobile app issue, clear Duo Mobile app cache. To clear the Duo Mobile App cache,
For Android users, Go to settings >> Find Duo Mobile App and click on that >> Tap on clear cache. Duo Mobile App cache will be cleared.
For iPhone users, Go to iPhone settings >> Go to General >> Find Duo Mobile App and click on that >> Tap on iPhone Storage >> Tap on Offload App button >> Again Reinstall Duo Mobile app.
Check Duo Mobile app working or not after Clearing the cache.
Note: Available screens, settings or steps for clearing cache may vary by software version, and phone model.
Fix 5: Delete And Reinstall Duo Mobile App
To Fix Duo Mobile app issue, first delete and then reinstall the Duo Mobile app. Sometime Uninstalling and Reinstalling the Duo Mobile app will resolve the issue.
So, First Uninstall the app from your phone after that re install again and check Duo Mobile app is working or not.
If still Duo Mobile app not working then try other fixes.
Fix 6: Update Duo Mobile App To Latest Version
To Fix Duo Mobile app issue, update Duo Mobile app with latest version because Sometime old version not work perfectly.
If your Duo Mobile app version is outdated then it may not work properly.
Also updating the Duo Mobile app to latest version will fix all previous bug in the app which were known to Duo Mobile support team.
You can also do an auto update of the app if you want, that will keep your app updated always with latest version and bug free.
Fix 7: Restart Your Device
If above solution not working then sometimes, there is an issue with your device not Duo Mobile app. So, Close the Duo Mobile app and restart your device.
After Restarting the device, Duo Mobile App will work fine.
Also Read: What Does Do Not Disturb Do?
To Fix Duo Mobile app issue, check for stable internet connection, delete and Reinstall the Duo Mobile app. This will fix your issue and the Duo Mobile App will work fine.
Alternately, there are chances that there is some bug or glitch in Duo Mobile App. So, in this case wait till the bug is resolved by Duo Mobile team.
After that also update the Duo Mobile app to latest version if available and Duo Mobile App will work fine.