Cox Communications, Inc. is an American digital cable television provider, telecommunications and home automation services. With Cox App, you can view your service details, manage your bill, view your data usage, get service support or message an agent with 24/7 support.
Are you facing issue in Cox app, Cox app not working for you? Don’t worry you are not alone. Lot of other people also facing same issue.
In this article, we will explain why Cox app not working and how to fix it.
Why Is Cox App Not Working?
Cox app is not working because of some technical issues in Cox app or unstable internet connection.
Apart from this, there might be chances that you recently updated the latest version of Cox app and there is some bug/ glitch in the latest version.
There might be chances that you don’t have stable internet connection.
How To Fix “Cox App Not Working”?
Fix 1: Wait For Sometime Till Technical Issue Is Resolved
If Cox app not working then high chances that there are some technical issue in Cox App and Cox team already know and working to resolve the issue.
In this case, you can’t do anything so just wait till issue is resolved from Cox team side.
Fix 2: Check Your Internet Connection
Make sure you have good internet speed or stable internet connection. If your mobile data speed to wifi network is slow then you may experience issue in Cox App.
So, check your internet speed. Turn ON and OFF your mobile data or check router in case you using wifi.
Fix 3: Clear Cox App Cache
Most of time , when there is some issue with app, clearing the app cache resolve the issue.
So, To fix Cox app issue, clear Cox app cache. To clear the Cox App cache,
For Android users, Go to settings >> Find Cox App and click on that >> Tap on clear cache. Cox App cache will be cleared.
For iPhone users, Go to iPhone settings >> Go to General >> Find Cox App and click on that >> Tap on iPhone Storage >> Tap on Offload App button >> Again Reinstall Cox app.
Check Cox app working or not after Clearing the cache.
Fix 4: Uninstall And Reinstall Cox App
To Fix Cox app issue, first uninstall and then reinstall the Cox app. Sometime Uninstalling and Reinstalling the Cox app will resolve the issue.
So, First Uninstall the app from your phone after that re install again and check Cox app is working or not.
If still Cox app not working then try other fixes.
Fix 5: Update Cox App To Latest Version
To Fix Cox app issue, update Cox app with latest version because Sometime old version not work perfectly.
If your Cox app version is outdated then it may not work properly.
Also updating the Cox app to latest version will fix all previous bug in the app which were known to Cox support team.
You can also enable auto update of the app if you want, that will keep your app updated always with latest version and bug free.
Fix 6: Install The Old Version Of Cox App
To Fix the Cox app not working , you can install the old version of Cox app. Sometime there might be some bug in the latest version.
So, for temporary install old version till next version came after fixing the bug. But this temporary fix only work for android users not iPhone users.
You can download old Cox app version from here:
https://m.apkpure.com/cox/com.cox.android.mobileconnect
Fix 7: Check Compatibility Of Your Phone With Cox App
If Cox app not working in your phone, then first check compatibility of your phone with Cox app.
If your phone is not compatible with Cox app then use another phone, Cox app will work and the issue with be resolved.
Fix 8: Restart Your Phone
If above solution not working then Sometime, there is an issue with your phone not Cox app. So, Close the Cox app and restart your phone.
After Restarting the phone, check Cox App will work fine.
Also Read: Does Do Not Disturb Block Alarm?
Conclusion
If “Cox app not working” then uninstall and install the Cox app or update to latest version if available. This will fix your issue and Cox App will work fine.
Alternately, there are chances that there are some technical issues in Cox App. So, in this case wait till the those technical issues resolved from Cox team.
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