Fix: CNN App Not Working


The CNN app is your facts-first view into the stories that shape our time. CNN has correspondents and bureaus reporting from across the world to keep you updated and informed on what matters most.

Are you facing issue in CNN app, CNN app not working for you? Or CNN app crashing or CNN app not loading or CNN login issue. Don’t worry you are not alone. Lot of other people also face the same issue.

In this article, we will explain why CNN app not working and how to fix it.

Why Is CNN App Not Working?

If CNN app not working, It can happen due to several reasons, such as:

  • There may be a glitch or a bug in the CNN app or CNN server is down.
  • Your device is not compatible with CNN app
  • You are using VPN on Your Phone
  • You have turned on the low data mode in your mobile
  • You haven’t updated the app in a long while
  • You haven’t cleared the app cache 
  • Your Wi-Fi or mobile data is not working properly

How To Fix “CNN App Not Working”?

Fix 1: Wait For Sometime Until CNN Fix The Bug

If CNN is not working then high chances that there are some bug or glitch in CNN App or CNN app server is down and CNN team already know and is working to resolve the issue. 

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In this case, you can’t do anything so just wait till bug is resolved by CNN team side or CNN server is up.

Fix 2: Try Alternating Between Wi-Fi And Mobile Data

Try alternating between Wi-Fi and mobile data to see if CNN app issue is related to your connection. If your experience differs, we recommend you reach out to your service provider for more info.

So, check your internet speed. Turn ON and OFF your mobile data or check router in case you using wifi.

Also, try to switch from mobile network to wifi or wifi to mobile network.

Fix 3: Clear CNN App Cache

Most of time, when there is some issue with CNN app, clearing the app cache will resolve the issue. 

So, To fix the CNN app issue, clear CNN app cache. To clear the CNN App cache,

For Android users, Go to settings >> Find CNN App and click on that >> Tap on clear cache. CNN App cache will be cleared.

For iPhone users, Go to iPhone settings >> Go to General >> Find CNN App and click on that >> Tap on iPhone Storage >>  Tap on Offload App button >> Again Reinstall CNN app.

Check CNN app working or not after Clearing the cache.

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Note: Available screens, settings or steps for clearing cache may vary by software version, and phone model. 

Fix 4: Delete And Reinstall CNN App

To Fix CNN app issue, first delete and then reinstall the CNN app. Sometime Uninstalling and Reinstalling the CNN app will resolve the issue. 

So, First Uninstall the app from your phone after that re install again and check CNN app is working or not. 

If still CNN app not working then try other fixes.

Fix 5: Update CNN App To Latest Version

To Fix CNN app issue, update CNN app with latest version because Sometime old version not work perfectly.

If your CNN app version is outdated then it may not work properly. 

Also updating the CNN app to latest version will fix all previous bug in the app which were known to CNN support team.

You can also do an auto update of the app if you want, that will keep your app updated always with latest version and bug free.

Fix 6: Check Compatibility Of Your Phone With CNN App

If CNN app not working in your phone, then first check compatibility of your phone with CNN app. 

If your phone is not compatible with the CNN app then use another phone which is compatible with CNN app, CNN app will work fine and the issue will be resolved.

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Fix 6: Disable VPN 

If you are using VPN in your phone and its enabled when you login into CNN app then CNN App might not work.

So, To Fix CNN App issue, first disable the VPN in your phone and then check CNN app will work.

Fix 8: Restart Your Device

If above solution not working then sometimes, there is an issue with your device not CNN app. So, Close the CNN app and restart your device.

After Restarting the device, CNN App will work fine.

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To Fix CNN app issue, check for stable internet connection, clear cache and update CNN app to latest version. This will fix your issue and the CNN App will work fine.

Alternately, there are chances that there is some bug or glitch in CNN App. So, in this case wait till the bug is resolved by CNN team. 

After that also update the CNN app to latest version if available and CNN App will work fine.

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