Certain Check-In is a simple, lightweight app to check attendees in to your events running on the Certain Platform.
Are you facing issue in Certain app, Certain app not working for you?
Or Certain app crashing or Certain app not loading or Certain login issue.
Don’t worry you are not alone. Lot of other people also face the same issue.
In this article, we will explain why Certain app not working and how to fix it.
Why Is Certain App Not Working?
If Certain app not working, It can happen due to several reasons, such as:
- Your device is not compatible with Certain app
- You have turned on the low data mode in your mobile
- You haven’t updated the Certain app in a long while
- There may be a glitch or a bug in the Certain app.
- Certain server is down
- Your Wi-Fi or mobile data is not working properly
How To Fix Certain App Not Working?
Fix 1: Check For Stable Internet Connection
One of the most common reasons why Certain app not working is an unstable internet connection.
So, The first step is to check and ensure a stable internet connection.
However, some factors, such as big walls between your device and wireless router or interference from other home equipment, might weaken your network signal.
Try alternating between Wi-Fi and mobile data to see if Certain app issue is related to your connection. If your experience differs, we recommend you reach out to your service provider for more info.
So, check your internet speed. Turn ON and OFF your mobile data or check router in case you using wifi.
Also, try to switch from mobile network to wifi or wifi to mobile network.
Fix 2: Try Closing And Reopening Certain App
Sometime, closing and again opening the Certain app resolved the issue.
So, To fix Certain app related issue, first close the app and then try to open again. It will fix your issue and Certain app will work fine.
If still Certain app not working then try out other fixes.
Fix 3: Check Certain Server Is Down Or Not
If Certain is not working then there are chances that there are some bug or glitch in Certain App or Certain server is down.
There are many ways to check if Certain server is down or if there is some bug/ glitch in Certain.
First way is go to downdetector >> Search for Certain >> check if there is spike in the graph or not.
If there is spike then either Certain server is down or there is some bug.
Another way is just search on Twitter “Certain down”. You can check latest tweets regarding same or not.
In this case, you can’t do anything so just wait for some time until the bug is resolved by Certain team or Certain server is up.
Fix 4: Log Out And Login Into Certain App
You can try to logout from the app and then again login into the app.
After that check issue is resolved or not.
If still Certain app not working then try out other fixes.
Fix 5: Clear Certain App Cache
Most of time, when there is some issue with Certain app, clearing the app cache will resolve the issue.
So, To fix the Certain app issue, clear Certain app cache. To clear the Certain App cache,
For Android users, Go to settings >> Find Certain App and click on that >> Tap on clear cache >> Certain App cache will be cleared.
For iPhone users, Go to iPhone settings >> Go to General >> Find Certain App and click on that >> Tap on iPhone Storage >> Tap on Offload App button >> Again Reinstall Certain app.
Check Certain app working or not after Clearing the app cache.
Note: Available screens, settings or steps for clearing the cache may vary by software version, and phone model.
Fix 6: Disable Battery Saving Mode
Make sure nothing is being affected by “Low Power Mode.”
Low Power Mode is OK, however if you do, make sure you open Sweatcoin at least once every 12 hours.
For Android users, Go to settings >> Search for Sweatcoin app >> Toggle OFF Battery Saver mode if it is Toggle ON.
For iPhone users, Go to settings >> Battery >> Low Power Mode >> Toggle OFF if it is Toggle ON.
Note: Available screens, settings or steps may vary by software version, and phone model.
Fix 7: Delete And Reinstall Certain App
To Fix Certain app issue, first delete and then reinstall the Certain app. Sometime Uninstalling and Reinstalling the Certain app will resolve the issue.
So, First Uninstall the app from your phone after that re install again and check Certain app is working or not.
If still Certain app not working then try other fixes.
Fix 8: Update Certain App To Latest Version
One of the potential reason for Certain app stopped working is you are using older version of Certain app.
Updating the Certain app to latest version will fix all previous bug in the app which were known to Certain support team.
Always update Certain app with latest version because Sometime old version not work perfectly.
If your Certain app version is outdated then it may not work properly.
Updating the Certain app to latest version will fix all previous bug in the app which were known to Certain support team.
‘Update’ means you’re not on the latest version and you need to update your App.
You can also do an auto update of the app if you want, that will keep your app updated always with latest version and bug free.
For Android users, Update Certain app from Certain.
For iPhone users, Update Certain app from App Store.
Fix 9: Disable VPN
If you are using VPN in your device and its enabled then Certain App might not work.
So, First disable the VPN in your device and then check Certain app will work.
Fix 10: Check Compatibility Of Your Device With Certain App
If Certain app not working on your device, then first check compatibility of your device with Certain app.
If your device is not compatible with the Certain app then use another device which is compatible with Certain app, Certain app will work fine and the issue will be resolved.
Fix 11: Hard Reboot Your Device
If above solution not working then sometimes, there is an issue with your device not Certain app. So, Close the Certain app and hard reboot your device.
After rebooting the device, Certain App will work fine.
Fix 12: Contact Certain Support Team
After performing the above fixes, if Certain app still not working then contact Certain support team.
Explain your issue properly to Certain support team. After that follow the Certain team instruction.
They will help you to fix your Certain app related issue.
Certain App Notification Not Working
Certain app notification not working because you have not enabled the notification for Certain app.
For Android users, Go to settings >> Go to apps >> Tap on Certain app >> Toggle ON notification.
For iPhone users, Go to Settings >> Tap on notifications >> Scroll down and Tap on Certain app >> Toggle ON notifications.
Notification will be enabled for Certain app.
Note: Available screens, settings or steps may vary by software version, and phone model.
Conclusion
To Fix Certain app issue, check for stable internet connection, Close then Reopen app and update Certain app to latest version. This will fix your issue and the Certain App will work fine.
Alternately, If there is some bug or glitch in Certain App. So, in this case wait till the bug is resolved by Certain team.
After that also update the Certain app to latest version if available and Certain App will work fine.
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