Capital One can help you find the right credit cards; checking or savings. Get help building your credit score and financial future with Credit One free app.
Are you facing issue in Capital One app, Capital One app not working for you? Don’t worry you are not alone. Lot of other people also facing same issue.
In this article, we will explain why Capital One app not working and how to fix it.
Why Is Capital One App Not Working?
If Capital One app not working, It can happen due to several reasons, such as:
- There is some technical issue in Capital One app or Capital One server is down.
- You are using VPN on Your Phone
- You have turned on the low data mode in your mobile
- You haven’t updated the app in a long while
- You haven’t cleared the app cache
- Your Wi-Fi or mobile data is not working properly
How To Fix “Capital One App Not Working”?
Fix 1: Wait For Sometime Until Capital One Technical Issue Resolved
If Capital One not working then high chances that there are some technical issue in Capital One App or Capital One app server is down and Capital One team already know and is working to resolve the issue.
In this case, you can’t do anything so just wait till issue is resolved from Capital One team side or Capital One server is up.
Fix 2: Try Alternating Between Wi-Fi And Mobile Data
Try alternating between Wi-Fi and mobile data to see if the issue is related to your connection. If your experience differs, we recommend you reach out to your service provider for more info.
So, check your internet speed. Turn ON and OFF your mobile data or check router in case you using wifi.
Also, try to switch from mobile network to wifi or wifi to mobile network.
Fix 3: Log Out And Login Into Capital One App
To Fix Capital One App issue, first logout from the app and then again login into the app. This Will fix the issue and Capital One App will work fine.
If still Capital One app not working then try out other fixes.
Fix 4: Clear Capital One App Cache
Most of time, when there is some issue with Capital One app, clearing the app cache will resolve the issue.
So, To fix Capital One app issue, clear Capital One app cache. To clear the Capital One App cache,
For Android users, Go to settings >> Find Capital One App and click on that >> Tap on clear cache. Capital One App cache will be cleared.
For iPhone users, Go to iPhone settings >> Go to General >> Find Capital One App and click on that >> Tap on iPhone Storage >> Tap on Offload App button >> Again Reinstall Capital One app.
Check Capital One app working or not after Clearing the cache.
Fix 5: Delete And Reinstall Capital One App
To Fix Capital One app issue, first delete and then reinstall the Capital One app. Sometime Uninstalling and Reinstalling the Capital One app will resolve the issue.
So, First Uninstall the app from your phone after that re install again and check Capital One app is working or not.
If still Capital One app not working then try other fixes.
Fix 6: Update Capital One App To Latest Version
To Fix Capital One app issue, update Capital One app with latest version because Sometime old version not work perfectly.
If your Capital One app version is outdated then it may not work properly.
Also updating the Capital One app to latest version will fix all previous bug in the app which were known to Capital One support team.
You can also do an auto update of the app if you want, that will keep your app updated always with latest version and bug free.
Fix 7: Sync Date & Time Settings
Sometimes Capital One app may not work properly if your device data & time settings are not synced with real date & time.
So, Make your device data & time sync with real date & time. After that, Check Capital One app working properly or not.
Fix 8: Check Compatibility Of Your Phone With Capital One App
If Capital One app not working in your phone, then first check compatibility of your phone with Capital One app.
If your phone is not compatible with Capital One app then use another phone, Capital One app will work fine and the issue will be resolved.
Fix 9: Disable VPN
If you are using VPN in your phone and its enabled when you login into Capital One app then Capital One App might not work.
So, To Fix Capital One App issue, first disable the VPN in your phone and then check Capital One app will work.
Fix 10: Restart Your Device
If above solution not working then sometimes, there is an issue with your device not Capital One app. So, Close the Capital One app and restart your device.
After Restarting the device, Capital One App will work fine.
Also Read: What Does Do Not Disturb Do?
Conclusion
To Fix Capital One app issue, check for stable internet connection, delete and Reinstall the Capital One app. This will fix your issue and Capital One App will work fine.
Alternately, there are chances that there are some technical issues in Capital One App. So, in this case wait till the those technical issues resolved by Capital One team.
After that also update Capital One app to latest version if available and Capital One App will work fine.
Similar Posts:
