The McDonald’s App has changed the way we order our favourite fast-food meals. It’s easy to use and gives us special offers right on our phones, making it really convenient.
However, despite its user-friendly interface, some users may encounter issues while trying to sign in to the McDonald’s app.
In this article, we will explore some of the common reasons why you might experience difficulty signing in and provide solutions to fix the problem.
Why You Can’t Sign Into McDonald’s App?
If you can’t sign in to the McDonald’s app, there are a few possible reasons.
First, check your login details for any mistakes or if you’ve forgotten them.
Second, the app might be facing server problems on McDonald’s side due to high traffic or maintenance.
Also, make sure you’re using the latest version of the app to avoid compatibility issues and benefit from improvements.
Luckily, we were able to find some workarounds that might help you fix this issue.
If these workarounds do not resolve the problem, it is recommended that you contact the support team for further assistance.
How To Fix Can’t Sign Into McDonald’s App?
If you are experiencing difficulties signing in to your account, don’t worry; there are several potential fixes that can help you resolve the issue:
1. Double-Check Your Credentials
Make sure you type the right username and password.
If you forget them, use the “Forgot Password” option in the app to reset them.
Check for any mistakes when entering your information.
2. Verify Your Email ID
If you didn’t verify your McDonald’s app account email, you can’t sign in.
Check your inbox, spam, or junk folders for the verification email from McDonald’s.
If it’s in spam, mark it as “Not Spam,” open the email, and complete the verification to sign in successfully.
3. Check Your Internet Connection
Before you start troubleshooting, first make sure that your internet connection is steady and stable.
Here are the steps to Check your internet connection:
- Turn off your router or modem, wait for a few seconds, and then turn it back on.
- If the problem persists, you can reset your network settings on your device. Go to the network settings menu and look for an option to reset or restart network settings.
- Try connecting your device to a different Wi-Fi network or switch to a cellular data network to see if the issue is specific to your current network.
- If possible, try connecting to the internet using a different device, such as a smartphone or tablet, to see if the issue is specific to your device.
4. Check McDonald’s Server Status
Make sure that the McDonald’s server is working fine.
If the server is undergoing maintenance or experiencing technical issues, it is recommended that you wait for some time and then try again later.
5. Check For The McDonald’s App Update
Make sure you are using the latest version of the McDonald’s app to avoid any issues with placing the order.
To check for any new updates, visit the app store on your device, search for the McDonald’s app, and if an update is available, make sure to install it.
6. Clear McDonald’s App Cache And Data
Sometimes, clearing the cache might resolve an issue, such as not being able to sign into the account.
After clearing the cache, check if the issue has been resolved or not.
Here are the steps for clearing the cache and date on your device.
Steps for clearing the cache and data on Android:
- Open Settings > Apps.
- Find and tap on the McDonald’s app.
- Tap on “Storage” or “Storage & cache.”
- Select “Clear cache” to remove temporary files.
- Optionally, you can tap on “Clear data” to delete all app data, including settings.
Steps for clearing the cache and data on iOS:
- Open Settings and go to the list of installed apps.
- Locate and tap on the McDonald’s app.
- Choose “Offload App” or “Delete App” to remove it.
- Visit the App Store and reinstall the McDonald’s app.
- Launch the app, log in, and the cache and data will be cleared during reinstallation.
7. Contact McDonald’s Support
If the options mentioned earlier don’t work, contact McDonald’s customer support and give them clear information about the issue and what you’ve already tried to fix it.