Top up your energy on the go with the Boost Top-up app for PAYG Smart customers. It makes managing your PAYG energy easy.
Are you facing issue in Boost Energy app, Boost Energy app not working for you?
Or Boost Energy app crashing or Boost Energy app not loading or Boost Energy login issue.
Don’t worry you are not alone. Lot of other people also face the same issue.
In this article, we will explain why Boost Energy app not working and how to fix it.
Why Is Boost Energy App Not Working?
If Boost Energy app not working, It can happen due to several reasons, such as:
- Your device is not compatible with Boost Energy app
- You have turned on the low data mode in your mobile
- You haven’t updated the Boost Energy app in a long while
- There may be a glitch or a bug in the Boost Energy app.
- Boost Energy server is down
- Your Wi-Fi or mobile data is not working properly
How To Fix Boost Energy App Not Working?
Fix 1: Check For Stable Internet Connection
One of the most common reasons why Boost Energy app not working is an unstable internet connection.
So, The first step is to check and ensure a stable internet connection.
However, some factors, such as big walls between your device and wireless router or interference from other home equipment, might weaken your network signal.
Try alternating between Wi-Fi and mobile data to see if Boost Energy app issue is related to your connection. If your experience differs, we recommend you reach out to your service provider for more info.
So, check your internet speed. Turn ON and OFF your mobile data or check router in case you using wifi.
Also, try to switch from mobile network to wifi or wifi to mobile network.
Fix 2: Try Closing And Reopening Boost Energy App
Sometime, closing and again opening the Boost Energy app resolved the issue.
So, To fix Boost Energy app related issue, first close the app and then try to open again. It will fix your issue and Boost Energy app will work fine.
If still Boost Energy app not working then try out other fixes.
Fix 3: Check Boost Energy Server Is Down Or Not
If Boost Energy is not working then there are chances that there are some bug or glitch in Boost Energy App or Boost Energy server is down.
There are many ways to check if Boost Energy server is down or if there is some bug/ glitch in Boost Energy.
First way is go to downdetector >> Search for Boost Energy >> check if there is spike in the graph or not.
If there is spike then either Boost Energy server is down or there is some bug.
Another way is just search on Twitter “Boost Energy down”. You can check latest tweets regarding same or not.
In this case, you can’t do anything so just wait for some time until the bug is resolved by Boost Energy team or Boost Energy server is up.
Fix 4: Log Out And Login Into Boost Energy App
You can try to logout from the app and then again login into the app.
After that check issue is resolved or not.
If still Boost Energy app not working then try out other fixes.
Fix 5: Clear Boost Energy App Cache
Most of time, when there is some issue with Boost Energy app, clearing the app cache will resolve the issue.
So, To fix the Boost Energy app issue, clear Boost Energy app cache. To clear the Boost Energy App cache,
For Android users, Go to settings >> Find Boost Energy App and click on that >> Tap on clear cache >> Boost Energy App cache will be cleared.
For iPhone users, Go to iPhone settings >> Go to General >> Find Boost Energy App and click on that >> Tap on iPhone Storage >> Tap on Offload App button >> Again Reinstall Boost Energy app.
Check Boost Energy app working or not after Clearing the app cache.
Note: Available screens, settings or steps for clearing the cache may vary by software version, and phone model.
Fix 6: Disable Battery Saving Mode
Make sure nothing is being affected by “Low Power Mode.”
Low Power Mode is OK, however if you do, make sure you open Sweatcoin at least once every 12 hours.
For Android users, Go to settings >> Search for Sweatcoin app >> Toggle OFF Battery Saver mode if it is Toggle ON.
For iPhone users, Go to settings >> Battery >> Low Power Mode >> Toggle OFF if it is Toggle ON.
Note: Available screens, settings or steps may vary by software version, and phone model.
Fix 7: Delete And Reinstall Boost Energy App
To Fix Boost Energy app issue, first delete and then reinstall the Boost Energy app. Sometime Uninstalling and Reinstalling the Boost Energy app will resolve the issue.
So, First Uninstall the app from your phone after that re install again and check Boost Energy app is working or not.
If still Boost Energy app not working then try other fixes.
Fix 8: Update Boost Energy App To Latest Version
One of the potential reason for Boost Energy app stopped working is you are using older version of Boost Energy app.
Updating the Boost Energy app to latest version will fix all previous bug in the app which were known to Boost Energy support team.
Always update Boost Energy app with latest version because Sometime old version not work perfectly.
If your Boost Energy app version is outdated then it may not work properly.
Updating the Boost Energy app to latest version will fix all previous bug in the app which were known to Boost Energy support team.
‘Update’ means you’re not on the latest version and you need to update your App.
You can also do an auto update of the app if you want, that will keep your app updated always with latest version and bug free.
For Android users, Update Boost Energy app from Boost Energy.
For iPhone users, Update Boost Energy app from App Store.
Fix 9: Disable VPN
If you are using VPN in your device and its enabled then Boost Energy App might not work.
So, First disable the VPN in your device and then check Boost Energy app will work.
Fix 10: Check Compatibility Of Your Device With Boost Energy App
If Boost Energy app not working on your device, then first check compatibility of your device with Boost Energy app.
If your device is not compatible with the Boost Energy app then use another device which is compatible with Boost Energy app, Boost Energy app will work fine and the issue will be resolved.
Fix 11: Hard Reboot Your Device
If above solution not working then sometimes, there is an issue with your device not Boost Energy app. So, Close the Boost Energy app and hard reboot your device.
After rebooting the device, Boost Energy App will work fine.
Fix 12: Contact Boost Energy Support Team
After performing the above fixes, if Boost Energy app still not working then contact Boost Energy support team.
Explain your issue properly to Boost Energy support team. After that follow the Boost Energy team instruction.
They will help you to fix your Boost Energy app related issue.
Boost Energy App Notification Not Working
Boost Energy app notification not working because you have not enabled the notification for Boost Energy app.
For Android users, Go to settings >> Go to apps >> Tap on Boost Energy app >> Toggle ON notification.
For iPhone users, Go to Settings >> Tap on notifications >> Scroll down and Tap on Boost Energy app >> Toggle ON notifications.
Notification will be enabled for Boost Energy app.
Note: Available screens, settings or steps may vary by software version, and phone model.
Conclusion
To Fix Boost Energy app issue, check for stable internet connection, Close then Reopen app and update Boost Energy app to latest version. This will fix your issue and the Boost Energy App will work fine.
Alternately, If there is some bug or glitch in Boost Energy App. So, in this case wait till the bug is resolved by Boost Energy team.
After that also update the Boost Energy app to latest version if available and Boost Energy App will work fine.
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