Welcome to Blackboard’s mobile solution.
An app that helps you stay up-to-date with everything in your course.
Are you facing issue in Blackboard app, Blackboard app not working for you?
Or Blackboard app crashing or Blackboard app not loading or Blackboard login issue.
Don’t worry you are not alone.
Lot of other people also face the same issue.
In this article, we will explain why Blackboard app not working and how to fix it.
Why Is Blackboard App Not Working?
If Blackboard app not working, It can happen due to several reasons, such as:
- Your device is not compatible with Blackboard app
- You have turned on the low data mode in your mobile
- You haven’t updated the Blackboard app in a long while
- There may be a glitch or a bug in the Blackboard app.
- Blackboard server is down
- Your Wi-Fi or mobile data is not working properly
How To Fix Blackboard App Not Working?
Fix 1: Check For Stable Internet Connection
One of the most common reasons why Blackboard app not working is an unstable internet connection.
So, The first step is to check and ensure a stable internet connection.
However, some factors, such as big walls between your device and wireless router or interference from other home equipment, might weaken your network signal.
Try alternating between Wi-Fi and mobile data to see if Blackboard app issue is related to your connection.
If your experience differs, we recommend you reach out to your service provider for more info.
So, check your internet speed.
Turn ON and OFF your mobile data or check router in case you using wifi.
Also, try to switch from mobile network to wifi or wifi to mobile network.
Fix 2: Try Closing And Reopening Blackboard App
Sometime, closing and again opening the Blackboard app resolved the issue.
So, To fix Blackboard app related issue, first close the app and then try to open again.
It will fix your issue and Blackboard app will work fine.
If still Blackboard app not working then try out other fixes.
Fix 3: Check Blackboard Server Is Down Or Not
If Blackboard is not working then there are chances that there are some bug or glitch in Blackboard App or Blackboard server is down.
There are many ways to check if Blackboard server is down or if there is some bug/ glitch in Blackboard.
First way is go to downdetector >> Search for Blackboard >> check if there is spike in the graph or not.
If there is spike then either Blackboard server is down or there is some bug.
Another way is just search on Twitter “Blackboard down”.
You can check latest tweets regarding same or not.
In this case, you can’t do anything so just wait for some time until the bug is resolved by Blackboard team or Blackboard server is up.
Fix 4: Log Out And Login Into Blackboard App
You can try to logout from the app and then again login into the app.
After that check issue is resolved or not.
If still Blackboard app not working then try out other fixes.
Fix 5: Clear Blackboard App Cache
Most of time, when there is some issue with Blackboard app, clearing the app cache will resolve the issue.
So, To fix the Blackboard app issue, clear Blackboard app cache.
To clear the Blackboard App cache,
For Android users, Go to settings >> Find Blackboard App and click on that >> Tap on clear cache >> Blackboard App cache will be cleared.
For iPhone users, Go to iPhone settings >> Go to General >> Find Blackboard App and click on that >> Tap on iPhone Storage >> Tap on Offload App button >> Again Reinstall Blackboard app.
Check Blackboard app working or not after Clearing the app cache.
Note: Available screens, settings or steps for clearing the cache may vary by software version, and phone model.
Fix 6: Disable Battery Saving Mode
Make sure nothing is being affected by “Low Power Mode.”
Low Power Mode is OK, however if you do, make sure you open Sweatcoin at least once every 12 hours.
For Android users, Go to settings >> Search for Sweatcoin app >> Toggle OFF Battery Saver mode if it is Toggle ON.
For iPhone users, Go to settings >> Battery >> Low Power Mode >> Toggle OFF if it is Toggle ON.
Note: Available screens, settings or steps may vary by software version, and phone model.
Fix 7: Delete And Reinstall Blackboard App
To Fix Blackboard app issue, first delete and then reinstall the Blackboard app.
Sometime Uninstalling and Reinstalling the Blackboard app will resolve the issue.
So, First Uninstall the app from your phone after that re install again and check Blackboard app is working or not.
If still Blackboard app not working then try other fixes.
Fix 8: Update Blackboard App To Latest Version
One of the potential reason for Blackboard app stopped working is you are using older version of Blackboard app.
Updating the Blackboard app to latest version will fix all previous bug in the app which were known to Blackboard support team.
Always update Blackboard app with latest version because Sometime old version not work perfectly.
If your Blackboard app version is outdated then it may not work properly.
Updating the Blackboard app to latest version will fix all previous bug in the app which were known to Blackboard support team.
‘Update’ means you’re not on the latest version and you need to update your App.
You can also do an auto update of the app if you want, that will keep your app updated always with latest version and bug free.
For Android users, Update Blackboard app from Blackboard.
For iPhone users, Update Blackboard app from App Store.
Fix 9: Disable VPN
If you are using VPN in your device and its enabled then Blackboard App might not work.
So, First disable the VPN in your device and then check Blackboard app will work.
Fix 10: Check Compatibility Of Your Device With Blackboard App
If Blackboard app not working on your device, then first check compatibility of your device with Blackboard app.
If your device is not compatible with the Blackboard app then use another device which is compatible with Blackboard app, Blackboard app will work fine and the issue will be resolved.
Fix 11: Hard Reboot Your Device
If above solution not working then sometimes, there is an issue with your device not Blackboard app.
So, Close the Blackboard app and hard reboot your device.
After rebooting the device, Blackboard App will work fine.
Fix 12: Contact Blackboard Support Team
After performing the above fixes, if Blackboard app still not working then contact Blackboard support team.
Explain your issue properly to Blackboard support team.
After that follow the Blackboard team instruction.
They will help you to fix your Blackboard app related issue.
Blackboard App Notification Not Working
Blackboard app notification not working because you have not enabled the notification for Blackboard app.
For Android users, Go to settings >> Go to apps >> Tap on Blackboard app >> Toggle ON notification.
For iPhone users, Go to Settings >> Tap on notifications >> Scroll down and Tap on Blackboard app >> Toggle ON notifications.
Notification will be enabled for Blackboard app.
Note: Available screens, settings or steps may vary by software version, and phone model.
Conclusion
To Fix Blackboard app issue, check for stable internet connection, Close then Reopen app and update Blackboard app to latest version.
This will fix your issue and the Blackboard App will work fine.
Alternately, If there is some bug or glitch in Blackboard App.
So, in this case wait till the bug is resolved by Blackboard team.
After that also update the Blackboard app to latest version if available and Blackboard App will work fine.
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