Fix: BDO App Not Working


Using BDO digital banking app, Manage and keep tabs on all your accounts, including transactions from the past three months.

Also, Send money to any BDO account using account numbers or their linked mobile number or email address for free!

Much more.

Are you facing issue in BDO app, BDO app not working for you?

Or BDO having black screen or BDO app crashing or BDO app not loading or BDO login issue or BDO app not opening or launching.

Don’t worry you are not alone.

Lot of other people also facing the same issue.

In this article, we will explain why BDO app not working and how to fix it.

Why Is BDO App Not Working?

If BDO app not working, It can happen due to several reasons, such as:

  • There may be a glitch or a bug in the BDO app or BDO server is down.
  • You are using VPN on Your Phone
  • You have turned on the low data mode in your mobile
  • You haven’t updated the app in a long while
  • You haven’t cleared the app cache 
  • Your Wi-Fi or mobile data is not working properly

How To Fix “BDO App Not Working”?

Fix 1: Wait For Sometime Until BDO Fix The Bug

If BDO is not working then high chances that there are some bug or glitch in BDO App or BDO app server is down and BDO team already know and is working to resolve the issue. 

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In this case, you can’t do anything so just wait till bug is resolved from BDO team side or BDO server is up.

Fix 2: Try Alternating Between Wi-Fi And Mobile Data

Try alternating between Wi-Fi and mobile data to see if BDO app issue is related to your connection.

If your experience differs, we recommend you reach out to your service provider for more info.

So, check your internet speed.

Turn ON and OFF your mobile data or check router in case you using wifi.

Also, try to switch from mobile network to wifi or wifi to mobile network.

Fix 3: Log Out And Login Into BDO App

To Fix BDO App issue, first logout from the app and then again login into the app.

This Will fix the issue and BDO App will work fine.

If still BDO app not working then try out other fixes.

Fix 4: Clear BDO App Cache

Most of time, when there is some issue with BDO app, clearing the app cache will resolve the issue. 

So, To fix the BDO app issue, clear BDO app cache.

To clear the BDO App cache,

For Android users, Go to settings >> Find BDO App and click on that >> Tap on clear cache.

BDO App cache will be cleared.

For iPhone users, Go to iPhone settings >> Go to General >> Find BDO App and click on that >> Tap on iPhone Storage >>  Tap on Offload App button >> Again Reinstall BDO app.

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Check BDO app working or not after Clearing the cache.

Note: Available screens, settings or steps for clearing cache may vary by software version, and phone model. 

Fix 5: Delete And Reinstall BDO App

To Fix BDO app issue, first delete and then reinstall the BDO app.

Sometime Uninstalling and Reinstalling the BDO app will resolve the issue. 

So, First Uninstall the app from your phone after that re install again and check BDO app is working or not. 

If still BDO app not working then try other fixes.

Fix 6: Update BDO App To Latest Version

To Fix BDO app issue, update BDO app with latest version because Sometime old version not work perfectly.

If your BDO app version is outdated then it may not work properly. 

Also updating the BDO app to latest version will fix all previous bug in the app which were known to BDO support team.

You can also do an auto update of the app if you want, that will keep your app updated always with latest version and bug free.

Fix 7: Check Compatibility Of Your Phone With BDO App

If BDO app not working in your phone, then first check compatibility of your phone with BDO app. 

If your phone is not compatible with the BDO app then use another phone which is compatible with BDO app, BDO app will work fine and the issue will be resolved.

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Fix 8: Disable VPN 

If you are using VPN in your phone and its enabled when you login into BDO app then BDO App might not work.

So, To Fix BDO App issue, first disable the VPN in your phone and then check BDO app will work.

Fix 9: Restart Your Device

If above solution not working then sometimes, there is an issue with your device not BDO app.

So, Close the BDO app and restart your device.

After Restarting the device, BDO App will work fine.

Also Read: What Does Do Not Disturb Do?


To Fix BDO app issue, check for stable internet connection, clear cache and update BDO app to latest version.

This will fix your issue and the BDO App will work fine.

Alternately, there are chances that there is some bug or glitch in BDO App.

So, in this case wait till the bug is resolved by BDO team. 

After that also update the BDO app to latest version if available and BDO App will work fine.

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