With the Amazon app, shop online and pay across a wide selection of products, groceries and categories at great prices, within a single shopping app.
Are you facing issue in Amazon app, Amazon app not working for you?
Or Amazon app crashing or Amazon app not loading or Amazon login issue.
Don’t worry you are not alone. Lot of other people also face the same issue.
In this article, we will explain why Amazon app not working and how to fix it.
Why Is Amazon App Not Working?
If Amazon app not working, It can happen due to several reasons, such as:
- Your device is not compatible with Amazon app
- You have turned on the low data mode in your mobile
- You haven’t updated the Amazon app in a long while
- There may be a glitch or a bug in the Amazon app.
- Amazon server is down
- Your Wi-Fi or mobile data is not working properly
How To Fix Amazon App Not Working?
Fix 1: Check For Stable Internet Connection
One of the most common reasons why Amazon app not working is an unstable internet connection.
So, The first step is to check and ensure a stable internet connection.
However, some factors, such as big walls between your device and wireless router or interference from other home equipment, might weaken your network signal.
Try alternating between Wi-Fi and mobile data to see if Amazon app issue is related to your connection. If your experience differs, we recommend you reach out to your service provider for more info.
So, check your internet speed. Turn ON and OFF your mobile data or check router in case you using wifi.
Also, try to switch from mobile network to wifi or wifi to mobile network.
Fix 2: Try Closing And Reopening Amazon App
Sometime, closing and again opening the Amazon app resolved the issue.
So, To fix Amazon app related issue, first close the app and then try to open again. It will fix your issue and Amazon app will work fine.
If still Amazon app not working then try out other fixes.
Fix 3: Check Amazon Server Is Down Or Not
If Amazon is not working then there are chances that there are some bug or glitch in Amazon App or Amazon server is down.
There are many ways to check if Amazon server is down or if there is some bug/ glitch in Amazon.
First way is go to downdetector >> Search for Amazon >> check if there is spike in the graph or not.
If there is spike then either Amazon server is down or there is some bug.
Another way is just search on Twitter “Amazon down”. You can check latest tweets regarding same or not.
In this case, you can’t do anything so just wait for some time until the bug is resolved by Amazon team or Amazon server is up.
Fix 4: Log Out And Login Into Amazon App
You can try to logout from the app and then again login into the app.
After that check issue is resolved or not.
If still Amazon app not working then try out other fixes.
Fix 5: Clear Amazon App Cache
Most of time, when there is some issue with Amazon app, clearing the app cache will resolve the issue.
So, To fix the Amazon app issue, clear Amazon app cache. To clear the Amazon App cache,
For Android users, Go to settings >> Find Amazon App and click on that >> Tap on clear cache >> Amazon App cache will be cleared.
For iPhone users, Go to iPhone settings >> Go to General >> Find Amazon App and click on that >> Tap on iPhone Storage >> Tap on Offload App button >> Again Reinstall Amazon app.
Check Amazon app working or not after Clearing the app cache.
Note: Available screens, settings or steps for clearing the cache may vary by software version, and phone model.
Fix 6: Disable Battery Saving Mode
Make sure nothing is being affected by “Low Power Mode.”
Low Power Mode is OK, however if you do, make sure you open Sweatcoin at least once every 12 hours.
For Android users, Go to settings >> Search for Sweatcoin app >> Toggle OFF Battery Saver mode if it is Toggle ON.
For iPhone users, Go to settings >> Battery >> Low Power Mode >> Toggle OFF if it is Toggle ON.
Note: Available screens, settings or steps may vary by software version, and phone model.
Fix 7: Delete And Reinstall Amazon App
To Fix Amazon app issue, first delete and then reinstall the Amazon app. Sometime Uninstalling and Reinstalling the Amazon app will resolve the issue.
So, First Uninstall the app from your phone after that re install again and check Amazon app is working or not.
If still Amazon app not working then try other fixes.
Fix 8: Update Amazon App To Latest Version
One of the potential reason for Amazon app stopped working is you are using older version of Amazon app.
Updating the Amazon app to latest version will fix all previous bug in the app which were known to Amazon support team.
Always update Amazon app with latest version because Sometime old version not work perfectly.
If your Amazon app version is outdated then it may not work properly.
Updating the Amazon app to latest version will fix all previous bug in the app which were known to Amazon support team.
‘Update’ means you’re not on the latest version and you need to update your App.
You can also do an auto update of the app if you want, that will keep your app updated always with latest version and bug free.
For Android users, Update Amazon app from Amazon.
For iPhone users, Update Amazon app from App Store.
Fix 9: Disable VPN
If you are using VPN in your device and its enabled then Amazon App might not work.
So, First disable the VPN in your device and then check Amazon app will work.
Fix 10: Check Compatibility Of Your Device With Amazon App
If Amazon app not working on your device, then first check compatibility of your device with Amazon app.
If your device is not compatible with the Amazon app then use another device which is compatible with Amazon app, Amazon app will work fine and the issue will be resolved.
Fix 11: Hard Reboot Your Device
If above solution not working then sometimes, there is an issue with your device not Amazon app. So, Close the Amazon app and hard reboot your device.
After rebooting the device, Amazon App will work fine.
Fix 12: Contact Amazon Support Team
After performing the above fixes, if Amazon app still not working then contact Amazon support team.
Explain your issue properly to Amazon support team. After that follow the Amazon team instruction.
They will help you to fix your Amazon app related issue.
Amazon App Notification Not Working
Amazon app notification not working because you have not enabled the notification for Amazon app.
For Android users, Go to settings >> Go to apps >> Tap on Amazon app >> Toggle ON notification.
For iPhone users, Go to Settings >> Tap on notifications >> Scroll down and Tap on Amazon app >> Toggle ON notifications.
Notification will be enabled for Amazon app.
Note: Available screens, settings or steps may vary by software version, and phone model.
Conclusion
To Fix Amazon app issue, check for stable internet connection, Close then Reopen app and update Amazon app to latest version. This will fix your issue and the Amazon App will work fine.
Alternately, If there is some bug or glitch in Amazon App. So, in this case wait till the bug is resolved by Amazon team.
After that also update the Amazon app to latest version if available and Amazon App will work fine.
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