Fix: AliExpress App Not Working

AliExpress App

AliExpress is the go-to online shopping app to find everything you need at your fingertips! Great value – Competitive prices on over 100 million quality items.

Are you facing issue in AliExpress app, AliExpress app not working for you? Or AliExpress having black screen or AliExpress app crashing or AliExpress app not loading or AliExpress login issue or  AliExpress app not opening or launching. Don’t worry you are not alone. Lot of other people also facing same issue.

In this article, we will explain why AliExpress app not working and how to fix it.

Why Is AliExpress App Not Working?

If AliExpress app not working, It can happen due to several reasons, such as:

  • There may be a glitch or a bug in the AliExpress app or AliExpress server is down.
  • You have turned on the low data mode in your mobile
  • You haven’t updated the app in a long while
  • You haven’t cleared the app cache 
  • Your Wi-Fi or mobile data is not working properly

How To Fix “AliExpress App Not Working”?

Fix 1: Wait For Sometime Until AliExpress Fix The Bug

If AliExpress is not working then high chances that there are some bug or glitch in AliExpress App or AliExpress app server is down and AliExpress team already know and is working to resolve the issue. 

In this case, you can’t do anything so just wait till bug is resolved from AliExpress team side or AliExpress server is up.

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Fix 2: Try Alternating Between Wi-Fi And Mobile Data

Try alternating between Wi-Fi and mobile data to see if AliExpress app issue is related to your connection. If your experience differs, we recommend you reach out to your service provider for more info.

So, check your internet speed. Turn ON and OFF your mobile data or check router in case you using wifi.

Also, try to switch from mobile network to wifi or wifi to mobile network.

Fix 3: Log Out And Login Into AliExpress App

To Fix AliExpress App issue, first logout from the app and then again login into the app. This Will fix the issue and AliExpress App will work fine.

If still AliExpress app not working then try out other fixes.

Fix 4: Clear AliExpress App Cache

Most of time, when there is some issue with AliExpress app, clearing the app cache will resolve the issue. 

So, To fix the AliExpress app issue, clear AliExpress app cache. To clear the AliExpress App cache,

For Android users, Go to settings >> Find AliExpress App and click on that >> Tap on clear cache. AliExpress App cache will be cleared.

For iPhone users, Go to iPhone settings >> Go to General >> Find AliExpress App and click on that >> Tap on iPhone Storage >>  Tap on Offload App button >> Again Reinstall AliExpress app.

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Check AliExpress app working or not after Clearing the cache.

Note: Available screens, settings or steps for clearing cache may vary by software version, and phone model. 

Fix 5: Delete And Reinstall AliExpress App

To Fix AliExpress app issue, first delete and then reinstall the AliExpress app. Sometime Uninstalling and Reinstalling the AliExpress app will resolve the issue. 

So, First Uninstall the app from your phone after that re install again and check AliExpress app is working or not. 

If still AliExpress app not working then try other fixes.

Fix 6: Install The Old Version Of AliExpress App

To Fix AliExpress app not working , you can install the old version of AliExpress app. Sometime there might be some bug in the latest version.

So, for temporary install old version till next version came after fixing the bug. But this temporary fix only work for android users not iPhone users.

You can download old AliExpress app version from here:

Fix 7: Update AliExpress App To Latest Version

To Fix AliExpress app issue, update AliExpress app with latest version because Sometime old version not work perfectly.

If your AliExpress app version is outdated then it may not work properly. 

Also updating the AliExpress app to latest version will fix all previous bug in the app which were known to AliExpress support team.

You can also do an auto update of the app if you want, that will keep your app updated always with latest version and bug free.

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Fix 8: Check Compatibility Of Your Phone With AliExpress App

If AliExpress app not working in your phone, then first check compatibility of your phone with AliExpress app. 

If your phone is not compatible with the AliExpress app then use another phone which is compatible with AliExpress app, AliExpress app will work fine and the issue will be resolved.

Fix 9: Restart Your Device

If above solution not working then sometimes, there is an issue with your device not AliExpress app. So, Close the AliExpress app and restart your device.

After Restarting the device, AliExpress App will work fine.

Also Read: What Does Do Not Disturb Do?


To Fix AliExpress app issue, check for stable internet connection, delete and Reinstall the AliExpress app. This will fix your issue and the AliExpress App will work fine.

Alternately, there are chances that there is some bug or glitch in AliExpress App. So, in this case wait till the bug is resolved by AliExpress team. 

After that also update the AliExpress app to latest version if available and AliExpress App will work fine.

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