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Are you facing issue in Afterpay app, Afterpay app not working for you?
Or Afterpay app crashing or Afterpay app not loading or Afterpay login issue.
Don’t worry you are not alone.
Lot of other people also face the same issue.
In this article, we will explain why Afterpay app not working and how to fix it.
Why Is Afterpay App Not Working?
If Afterpay app not working, It can happen due to several reasons, such as:
- Your device is not compatible with Afterpay app
- You have turned on the low data mode in your mobile
- You haven’t updated the Afterpay app in a long while
- There may be a glitch or a bug in the Afterpay app.
- Afterpay server is down
- Your Wi-Fi or mobile data is not working properly
How To Fix Afterpay App Not Working?
Fix 1: Check For Stable Internet Connection
One of the most common reasons why Afterpay app not working is an unstable internet connection.
So, The first step is to check and ensure a stable internet connection.
However, some factors, such as big walls between your device and wireless router or interference from other home equipment, might weaken your network signal.
Try alternating between Wi-Fi and mobile data to see if Afterpay app issue is related to your connection.
If your experience differs, we recommend you reach out to your service provider for more info.
So, check your internet speed.
Turn ON and OFF your mobile data or check router in case you using wifi.
Also, try to switch from mobile network to wifi or wifi to mobile network.
Fix 2: Try Closing And Reopening Afterpay App
Sometime, closing and again opening the Afterpay app resolved the issue.
So, To fix Afterpay app related issue, first close the app and then try to open again.
It will fix your issue and Afterpay app will work fine.
If still Afterpay app not working then try out other fixes.
Fix 3: Check Afterpay Server Is Down Or Not
If Afterpay is not working then there are chances that there are some bug or glitch in Afterpay App or Afterpay server is down.
There are many ways to check if Afterpay server is down or if there is some bug/ glitch in Afterpay.
First way is go to downdetector >> Search for Afterpay >> check if there is spike in the graph or not.
If there is spike then either Afterpay server is down or there is some bug.
Another way is just search on Twitter “Afterpay down”.
You can check latest tweets regarding same or not.
In this case, you can’t do anything so just wait for some time until the bug is resolved by Afterpay team or Afterpay server is up.
Fix 4: Log Out And Login Into Afterpay App
You can try to logout from the app and then again login into the app.
After that check issue is resolved or not.
If still Afterpay app not working then try out other fixes.
Fix 5: Clear Afterpay App Cache
Most of time, when there is some issue with Afterpay app, clearing the app cache will resolve the issue.
So, To fix the Afterpay app issue, clear Afterpay app cache.
To clear the Afterpay App cache,
For Android users, Go to settings >> Find Afterpay App and click on that >> Tap on clear cache >> Afterpay App cache will be cleared.
For iPhone users, Go to iPhone settings >> Go to General >> Find Afterpay App and click on that >> Tap on iPhone Storage >> Tap on Offload App button >> Again Reinstall Afterpay app.
Check Afterpay app working or not after Clearing the app cache.
Note: Available screens, settings or steps for clearing the cache may vary by software version, and phone model.
Fix 6: Disable Battery Saving Mode
Make sure nothing is being affected by “Low Power Mode.”
Low Power Mode is OK, however if you do, make sure you open Sweatcoin at least once every 12 hours.
For Android users, Go to settings >> Search for Sweatcoin app >> Toggle OFF Battery Saver mode if it is Toggle ON.
For iPhone users, Go to settings >> Battery >> Low Power Mode >> Toggle OFF if it is Toggle ON.
Note: Available screens, settings or steps may vary by software version, and phone model.
Fix 7: Delete And Reinstall Afterpay App
To Fix Afterpay app issue, first delete and then reinstall the Afterpay app.
Sometime Uninstalling and Reinstalling the Afterpay app will resolve the issue.
So, First Uninstall the app from your phone after that re install again and check Afterpay app is working or not.
If still Afterpay app not working then try other fixes.
Fix 8: Update Afterpay App To Latest Version
One of the potential reason for Afterpay app stopped working is you are using older version of Afterpay app.
Updating the Afterpay app to latest version will fix all previous bug in the app which were known to Afterpay support team.
Always update Afterpay app with latest version because Sometime old version not work perfectly.
If your Afterpay app version is outdated then it may not work properly.
Updating the Afterpay app to latest version will fix all previous bug in the app which were known to Afterpay support team.
‘Update’ means you’re not on the latest version and you need to update your App.
You can also do an auto update of the app if you want, that will keep your app updated always with latest version and bug free.
For Android users, Update Afterpay app from Afterpay.
For iPhone users, Update Afterpay app from App Store.
Fix 9: Disable VPN
If you are using VPN in your device and its enabled then Afterpay App might not work.
So, First disable the VPN in your device and then check Afterpay app will work.
Fix 10: Check Compatibility Of Your Device With Afterpay App
If Afterpay app not working on your device, then first check compatibility of your device with Afterpay app.
If your device is not compatible with the Afterpay app then use another device which is compatible with Afterpay app, Afterpay app will work fine and the issue will be resolved.
Fix 11: Hard Reboot Your Device
If above solution not working then sometimes, there is an issue with your device not Afterpay app.
So, Close the Afterpay app and hard reboot your device.
After rebooting the device, Afterpay App will work fine.
Fix 12: Contact Afterpay Support Team
After performing the above fixes, if Afterpay app still not working then contact Afterpay support team.
Explain your issue properly to Afterpay support team.
After that follow the Afterpay team instruction.
They will help you to fix your Afterpay app related issue.
Afterpay App Notification Not Working
Afterpay app notification not working because you have not enabled the notification for Afterpay app.
For Android users, Go to settings >> Go to apps >> Tap on Afterpay app >> Toggle ON notification.
For iPhone users, Go to Settings >> Tap on notifications >> Scroll down and Tap on Afterpay app >> Toggle ON notifications.
Notification will be enabled for Afterpay app.
Note: Available screens, settings or steps may vary by software version, and phone model.
Conclusion
To Fix Afterpay app issue, check for stable internet connection, Close then Reopen app and update Afterpay app to latest version.
This will fix your issue and the Afterpay App will work fine.
Alternately, If there is some bug or glitch in Afterpay App.
So, in this case wait till the bug is resolved by Afterpay team.
After that also update the Afterpay app to latest version if available and Afterpay App will work fine.
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