Fix: EseeCloud App Not Working

By Jyoti . November 15, 20225 Mins read

EseeCloud is a powerful video surveillance software.

It works on improving the quality of video processing and video innovation technology.

It provides GUI, real-time preview, QR scan, Video capture, recording backup, and many more functions.

EseeCloud is available for windows, mac, android, and iPhone OS.

Are you facing issues in the EseeCloud app, EseeCloud app not working for you?

Are you facing any of below issue:

EseeCloud app crashing/ freezing/ stopping
EseeCloud app stuck on loading
EseeCloud login issue
EseeCloud something went wrong
EseeCloud app black screen or white screen

Don’t worry you are not alone.

Lot of other people also face the same issue.

In this article, we will explain why the EseeCloud app is not working and how to fix it.

Why Is The EseeCloud App Not Working?

If EseeCloud app not working, It can happen due to several reasons, such as:

Your device is not compatible with EseeCloud app
You have turned on the low data mode in your mobile
You haven’t updated the EseeCloud app in a long while
There may be a glitch or a bug in the EseeCloud app.
EseeCloud server is down
Your Wi-Fi or mobile data is not working properly

How To Fix EseeCloud App Not Working?

Fix 1: Try Alternating Between Wi-Fi And Mobile Data

One of the most common reasons why the EseeCloud app is not working is an unstable internet connection.

So, The first step is to check and ensure a stable internet connection.

However, some factors, such as big walls between your device and wireless router or interference from other home equipment, might weaken your network signal.

Try alternating between Wi-Fi and mobile data to see if the EseeCloud app issue is related to your connection.

If your experience differs, we recommend you reach out to your service provider for more info.

So, check your internet speed.

Turn ON and OFF your mobile data or check the router in case you are using wifi.

Also, try to switch from mobile network to wifi or wifi to mobile network.

Fix 2: Try Closing And Reopening EseeCloud App

Sometime, closing and again opening the EseeCloud app resolved the issue.

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So, First close the app and then try to open it again.

It will fix your issue and the EseeCloud app will work fine.

If the EseeCloud app is still not working then try out other fixes.

Fix 3: Check EseeCloud Server Is Down Or Not

If EseeCloud is not working then there are chances that there is a bug or glitch in the EseeCloud App or the EseeCloud server is down.

There are many ways to check if the EseeCloud server is down or if there is some bug/ glitch in EseeCloud.

First way is to go to downdetector >> Search for EseeCloud >> check if there is a spike in the graph or not.

If there is a spike then either EseeCloud server is down or there is some bug.

Another way is just search on Twitter “EseeCloud down”.

You can check the latest tweets regarding the same or not.

In this case, you can’t do anything so just wait for some time until the bug is resolved by the EseeCloud team or the EseeCloud server is up.

Fix 4: Log Out And Login Into EseeCloud App

You can try to logout from the app and then again login into the app.

After that check issue is resolved or not.

If the EseeCloud app is still not working then try out other fixes.

Fix 5: Clear EseeCloud App Cache

Most of the time, when there is some issue with a EseeCloud app, clearing the app cache will resolve the issue.

To clear the EseeCloud App cache,

For Android users, Go to settings >> Find EseeCloud App and click on that >> Tap on clear cache >> EseeCloud App cache will be cleared.

For iPhone users, Go to iPhone settings >> Go to General >> Find EseeCloud App and click on that >> Tap on iPhone Storage >> Tap on Offload App button >> Again Reinstall EseeCloud app.

Check EseeCloud app working or not after Clearing the app cache.

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Note: Available screens, settings or steps for clearing the cache may vary by software version, and phone model.

Fix 6: Disable Battery Saving Mode

Make sure nothing is being affected by “Low Power Mode.”

Low Power Mode is OK, however if you do, make sure you open SweatEseeCloud at least once every 12 hours.

For Android users, Go to settings >> Search for SweatEseeCloud app >> Toggle OFF Battery Saver mode if it is Toggle ON.

For iPhone users, Go to settings >> Battery >> Low Power Mode >> Toggle OFF if it is Toggle ON.

Note: Available screens, settings or steps may vary by software version, and phone model.

Fix 7: Delete And Reinstall EseeCloud App

To Fix EseeCloud app issues, first delete and then reinstall the EseeCloud app.

Sometimes Uninstalling and Reinstalling the EseeCloud app will resolve the issue.

So, First Uninstall the app from your phone after that re-install again and check if the EseeCloud app is working or not.

If the EseeCloud app is still not working then try other fixes.

Fix 8: Update EseeCloud App To Latest Version

One of the potential reasons for the EseeCloud app stopped working is you are using an older version of EseeCloud app.

Updating the EseeCloud app to the latest version will fix all previous bugs in the app which were known to the EseeCloud support team.

Always update the EseeCloud app with the latest version because sometimes the old version does not work perfectly.

If your EseeCloud app version is outdated then it may not work properly.

Updating the EseeCloud app to the latest version will fix all previous bug in the app which were known to the EseeCloud support team.

‘Update’ means you’re not on the latest version and you need to update your App.

You can also do an auto update of the app if you want, that will keep your app updated always with the latest version and bug free.

For Android users, Update EseeCloud app from Google Play Store.

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For iPhone users, Update EseeCloud app from App Store.

Fix 9: Disable VPN

If you are using VPN on your device and it’s enabled then the EseeCloud App might not work.

So, First disable the VPN on your device and then check if the EseeCloud app will work.

Fix 10: Check The Compatibility Of Your Device With EseeCloud App

If the EseeCloud app is not working on your device, then first check compatibility of your device with the EseeCloud app.

If your device is not compatible with the EseeCloud app then use another device which is compatible with the EseeCloud app.

The EseeCloud app will work fine and the issue will be resolved.

Fix 11: Hard Reboot Your Device

If the above solution is not working then sometimes, there is an issue with your device not EseeCloud app.

So, Close the EseeCloud app and hard reboot your device.

After rebooting the device, the EseeCloud App will work fine.

Fix 12: Contact EseeCloud Support Team

After performing the above fixes, if the EseeCloud app is still not working then contact the EseeCloud support team.

Explain your issue properly to the EseeCloud support team.

After that follow the EseeCloud team instruction.

They will help you to fix your EseeCloud app related issue.

EseeCloud App Notification Not Working

EseeCloud app notification not working because you have not enabled the notification for EseeCloud app.

For Android users, Go to settings >> Go to apps >> Tap on EseeCloud app >> Toggle ON notification.

For iPhone users, Go to Settings >> Tap on notifications >> Scroll down and Tap on EseeCloud app >> Toggle ON notifications.

Notification will be enabled for the EseeCloud app.