Fix: EHarmony App Not Working

By Jyoti . November 4, 20225 Mins read

eHarmony is the number 1 dating mobile app.

It prioritizes compatibility and connection between a man and a woman.

You can do free registration on it and can connect to your partner.

You can do chatting and virtual video calls to find the best partner that best fits you.

Are you facing issues in the eHarmony app, eHarmony app not working for you?

Are you facing any of below issue:

eHarmony app crashing/ freezing/ stopping
eHarmony app stuck on loading
eHarmony login issue
eHarmony something went wrong
eHarmony app black screen or white screen

Don’t worry you are not alone.

Lot of other people also face the same issue.

In this article, we will explain why the eHarmony app is not working and how to fix it.

Why Is The EHarmony App Not Working?

If eHarmony app not working, It can happen due to several reasons, such as:

Your device is not compatible with eHarmony app
You have turned on the low data mode in your mobile
You haven’t updated the eHarmony app in a long while
There may be a glitch or a bug in the eHarmony app.
eHarmony server is down
Your Wi-Fi or mobile data is not working properly

How To Fix EHarmony App Not Working?

Fix 1: Try Alternating Between Wi-Fi And Mobile Data

One of the most common reasons why the eHarmony app is not working is an unstable internet connection.

So, The first step is to check and ensure a stable internet connection.

However, some factors, such as big walls between your device and wireless router or interference from other home equipment, might weaken your network signal.

Try alternating between Wi-Fi and mobile data to see if the eHarmony app issue is related to your connection.

If your experience differs, we recommend you reach out to your service provider for more info.

So, check your internet speed.

Turn ON and OFF your mobile data or check the router in case you are using wifi.

Also, try to switch from mobile network to wifi or wifi to mobile network.

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Fix 2: Try Closing And Reopening EHarmony App

Sometime, closing and again opening the eHarmony app resolved the issue.

So, First close the app and then try to open it again.

It will fix your issue and the eHarmony app will work fine.

If the eHarmony app is still not working then try out other fixes.

Fix 3: Check EHarmony Server Is Down Or Not

If eHarmony is not working then there are chances that there are some bugs or glitch in the eHarmony App or the eHarmony server is down.

There are many ways to check if the eHarmony server is down or if there is some bug/ glitch in eHarmony.

First way is to go to downdetector >> Search for eHarmony >> check if there is a spike in the graph or not.

If there is a spike then either eHarmony server is down or there is some bug.

Another way is just search on Twitter “eHarmony down”.

You can check the latest tweets regarding the same or not.

In this case, you can’t do anything so just wait for some time until the bug is resolved by the eHarmony team or the eHarmony server is up.

Fix 4: Log Out And Login Into EHarmony App

You can try to logout from the app and then again login into the app.

After that check issue is resolved or not.

If the eHarmony app is still not working then try out other fixes.

Fix 5: Clear EHarmony App Cache

Most of the time, when there is some issue with a eHarmony app, clearing the app cache will resolve the issue.

To clear the eHarmony App cache,

For Android users, Go to settings >> Find eHarmony App and click on that >> Tap on clear cache >> eHarmony App cache will be cleared.

For iPhone users, Go to iPhone settings >> Go to General >> Find eHarmony App and click on that >> Tap on iPhone Storage >> Tap on Offload App button >> Again Reinstall eHarmony app.

Check eHarmony app working or not after Clearing the app cache.

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Note: Available screens, settings or steps for clearing the cache may vary by software version, and phone model.

Fix 6: Disable Battery Saving Mode

Make sure nothing is being affected by “Low Power Mode.”

Low Power Mode is OK, however if you do, make sure you open SweateHarmony at least once every 12 hours.

For Android users, Go to settings >> Search for SweateHarmony app >> Toggle OFF Battery Saver mode if it is Toggle ON.

For iPhone users, Go to settings >> Battery >> Low Power Mode >> Toggle OFF if it is Toggle ON.

Note: Available screens, settings or steps may vary by software version, and phone model.

Fix 7: Delete And Reinstall EHarmony App

To Fix eHarmony app issues, first delete and then reinstall the eHarmony app.

Sometimes Uninstalling and Reinstalling the eHarmony app will resolve the issue.

So, First Uninstall the app from your phone after that re-install again and check if the eHarmony app is working or not.

If the eHarmony app is still not working then try other fixes.

Fix 8: Update EHarmony App To Latest Version

One of the potential reasons for the eHarmony app stopped working is you are using an older version of eHarmony app.

Updating the eHarmony app to the latest version will fix all previous bugs in the app which were known to the eHarmony support team.

Always update the eHarmony app with the latest version because sometimes the old version does not work perfectly.

If your eHarmony app version is outdated then it may not work properly.

Updating the eHarmony app to the latest version will fix all previous bug in the app which were known to the eHarmony support team.

‘Update’ means you’re not on the latest version and you need to update your App.

You can also do an auto update of the app if you want, that will keep your app updated always with the latest version and bug free.

For Android users, Update eHarmony app from Google Play Store.

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For iPhone users, Update eHarmony app from App Store.

Fix 9: Disable VPN

If you are using VPN on your device and it’s enabled then the eHarmony App might not work.

So, First disable the VPN on your device and then check if the eHarmony app will work.

Fix 10: Check The Compatibility Of Your Device With EHarmony App

If the eHarmony app is not working on your device, then first check compatibility of your device with the eHarmony app.

If your device is not compatible with the eHarmony app then use another device which is compatible with the eHarmony app.

The eHarmony app will work fine and the issue will be resolved.

Fix 11: Hard Reboot Your Device

If the above solution is not working then sometimes, there is an issue with your device not eHarmony app.

So, Close the eHarmony app and hard reboot your device.

After rebooting the device, the eHarmony App will work fine.

Fix 12: Contact EHarmony Support Team

After performing the above fixes, if the eHarmony app is still not working then contact the eHarmony support team.

Explain your issue properly to the eHarmony support team.

After that follow the eHarmony team instruction.

They will help you to fix your eHarmony app related issue.

EHarmony App Notification Not Working

eHarmony app notification not working because you have not enabled the notification for eHarmony app.

For Android users, Go to settings >> Go to apps >> Tap on eHarmony app >> Toggle ON notification.

For iPhone users, Go to Settings >> Tap on notifications >> Scroll down and Tap on eHarmony app >> Toggle ON notifications.

Notification will be enabled for the eHarmony app.