Fix: Costa App Not Working

By Jyoti . November 15, 20225 Mins read

The Costa is a coffee app, which is easy to use.

It’s the simplest way to collect Costa club beans, order your favorite drink for collection in-store.

You need to collect 8 beans to get a free coffee on the costa app.

You can order ahead and pick up coffee in the store early, you can find your nearest Costa on the app.

Are you facing issues in the Costa app, Costa app not working for you?

Are you facing any of below issue:

Costa app crashing/ freezing/ stopping
Costa app stuck on loading
Costa login issue
Costa something went wrong
Costa app black screen or white screen

Don’t worry you are not alone.

Lot of other people also face the same issue.

In this article, we will explain why the Costa app is not working and how to fix it.

Why Is The Costa App Not Working?

If Costa app not working, It can happen due to several reasons, such as:

Your device is not compatible with Costa app
You have turned on the low data mode in your mobile
You haven’t updated the Costa app in a long while
There may be a glitch or a bug in the Costa app.
Costa server is down
Your Wi-Fi or mobile data is not working properly

How To Fix Costa App Not Working?

Fix 1: Try Alternating Between Wi-Fi And Mobile Data

One of the most common reasons why the Costa app is not working is an unstable internet connection.

So, The first step is to check and ensure a stable internet connection.

However, some factors, such as big walls between your device and wireless router or interference from other home equipment, might weaken your network signal.

Try alternating between Wi-Fi and mobile data to see if the Costa app issue is related to your connection.

If your experience differs, we recommend you reach out to your service provider for more info.

So, check your internet speed.

Turn ON and OFF your mobile data or check the router in case you are using wifi.

Also, try to switch from mobile network to wifi or wifi to mobile network.

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Fix 2: Try Closing And Reopening Costa App

Sometime, closing and again opening the Costa app resolved the issue.

So, First close the app and then try to open it again.

It will fix your issue and the Costa app will work fine.

If the Costa app is still not working then try out other fixes.

Fix 3: Check Costa Server Is Down Or Not

If Costa is not working then there are chances that there is a bug or glitch in the Costa App or the Costa server is down.

There are many ways to check if the Costa server is down or if there is some bug/ glitch in Costa.

First way is to go to downdetector >> Search for Costa >> check if there is a spike in the graph or not.

If there is a spike then either Costa server is down or there is some bug.

Another way is just search on Twitter “Costa down”.

You can check the latest tweets regarding the same or not.

In this case, you can’t do anything so just wait for some time until the bug is resolved by the Costa team or the Costa server is up.

Fix 4: Log Out And Login Into Costa App

You can try to logout from the app and then again login into the app.

After that check issue is resolved or not.

If the Costa app is still not working then try out other fixes.

Fix 5: Clear Costa App Cache

Most of the time, when there is some issue with a Costa app, clearing the app cache will resolve the issue.

To clear the Costa App cache,

For Android users, Go to settings >> Find Costa App and click on that >> Tap on clear cache >> Costa App cache will be cleared.

For iPhone users, Go to iPhone settings >> Go to General >> Find Costa App and click on that >> Tap on iPhone Storage >> Tap on Offload App button >> Again Reinstall Costa app.

Check Costa app working or not after Clearing the app cache.

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Note: Available screens, settings or steps for clearing the cache may vary by software version, and phone model.

Fix 6: Disable Battery Saving Mode

Make sure nothing is being affected by “Low Power Mode.”

Low Power Mode is OK, however if you do, make sure you open SweatCosta at least once every 12 hours.

For Android users, Go to settings >> Search for SweatCosta app >> Toggle OFF Battery Saver mode if it is Toggle ON.

For iPhone users, Go to settings >> Battery >> Low Power Mode >> Toggle OFF if it is Toggle ON.

Note: Available screens, settings or steps may vary by software version, and phone model.

Fix 7: Delete And Reinstall Costa App

To Fix Costa app issues, first delete and then reinstall the Costa app.

Sometimes Uninstalling and Reinstalling the Costa app will resolve the issue.

So, First Uninstall the app from your phone after that re-install again and check if the Costa app is working or not.

If the Costa app is still not working then try other fixes.

Fix 8: Update Costa App To Latest Version

One of the potential reasons for the Costa app stopped working is you are using an older version of Costa app.

Updating the Costa app to the latest version will fix all previous bugs in the app which were known to the Costa support team.

Always update the Costa app with the latest version because sometimes the old version does not work perfectly.

If your Costa app version is outdated then it may not work properly.

Updating the Costa app to the latest version will fix all previous bug in the app which were known to the Costa support team.

‘Update’ means you’re not on the latest version and you need to update your App.

You can also do an auto update of the app if you want, that will keep your app updated always with the latest version and bug free.

For Android users, Update Costa app from Google Play Store.

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For iPhone users, Update Costa app from App Store.

Fix 9: Disable VPN

If you are using VPN on your device and it’s enabled then the Costa App might not work.

So, First disable the VPN on your device and then check if the Costa app will work.

Fix 10: Check The Compatibility Of Your Device With Costa App

If the Costa app is not working on your device, then first check compatibility of your device with the Costa app.

If your device is not compatible with the Costa app then use another device which is compatible with the Costa app.

The Costa app will work fine and the issue will be resolved.

Fix 11: Hard Reboot Your Device

If the above solution is not working then sometimes, there is an issue with your device not Costa app.

So, Close the Costa app and hard reboot your device.

After rebooting the device, the Costa App will work fine.

Fix 12: Contact Costa Support Team

After performing the above fixes, if the Costa app is still not working then contact the Costa support team.

Explain your issue properly to the Costa support team.

After that follow the Costa team instruction.

They will help you to fix your Costa app related issue.

Costa App Notification Not Working

Costa app notification not working because you have not enabled the notification for Costa app.

For Android users, Go to settings >> Go to apps >> Tap on Costa app >> Toggle ON notification.

For iPhone users, Go to Settings >> Tap on notifications >> Scroll down and Tap on Costa app >> Toggle ON notifications.

Notification will be enabled for the Costa app.